Terms of service

Last updated: 21 Oct 2025

Welcome to LavenderLooks.com. By accessing and using this website and/or placing an order, you agree to comply with and be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. Intellectual Property

All content on lavenderlooks.com — including, but not limited to, text, graphics, images, logos, designs, icons, and software — is the property of LavenderLooks or its licensors, and is protected by Indian and international intellectual property laws. You may not reproduce, distribute, display, modify or otherwise use any of our content without our prior written consent.

2. Product Information

We endeavour to provide accurate and up-to-date information about our products. However, we do not warrant that product descriptions, images, colours or other content on the website are error-free or complete. Actual colours may vary slightly owing to monitor settings or lighting. We reserve the right to modify or discontinue any product at any time without notice.

3. Pricing & Payment

All prices shown on lavenderlooks.com are in Indian Rupees (INR) (or other currency as specified) and exclude applicable taxes, duties, shipping or handling fees unless otherwise stated. We reserve the right to change prices at any time without prior notice. Payment in full is required at the time of purchase through the payment methods indicated on the website. We accept major credit/debit cards and other payment methods as displayed.

4. Shipping & Delivery

We aim to process and dispatch your orders promptly—typically within [insert timeframe, e.g., “2–4 business days”] after order confirmation. Delivery times may vary depending on your location and other factors. LavenderLooks shall not be held responsible for any delays, losses or damages incurred during shipping. Any customs duties, taxes or other charges imposed by the destination country are your responsibility.

5. Returns & Exchanges

We want you to be satisfied with your purchase. If you receive a defective or incorrect item, please contact us at lavenderlookscom@gmail.com within +91 8072101550 days of receipt, providing proof of the issue. Returns or exchanges for non-defective items may be subject to our Return & Exchange Policy. We reserve the right to refuse returns or credit for items that don’t comply with our policy.

6. Limitation of Liability

To the fullest extent permitted by law, LavenderLooks and its directors, officers, employees, affiliates, agents and suppliers shall not be liable for any direct, indirect, incidental, consequential or punitive damages arising out of your use (or inability to use) our website or the purchase, use or inability to use our products, even if we have been advised of the possibility of such damages.

7. Indemnification

You agree to defend, indemnify and hold harmless LavenderLooks and its officers, directors, employees, agents, affiliates and suppliers from and against any claims, losses, liabilities, damages, costs and expenses (including legal fees) arising out of (i) your breach of these Terms; (ii) your violation of any laws or rights of a third-party; or (iii) your use of the website or purchase of products.

8. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to these Terms or your use of the website shall be subject to the exclusive jurisdiction of the courts of “Chennai, Tamil Nadu”.

9. Changes to Terms

We reserve the right to modify, update or replace these Terms & Conditions at any time, without prior notice. We encourage you to review this page periodically. Your continued use of the website following the posting of changes constitutes your acceptance of such changes.

10. Contact Information

If you have any questions or concerns about these Terms & Conditions, please contact us at: 
Email: lavenderlookscom@gmail.com